Provides public services to the residents and businesses
of Merton. It has a net revenue budget of £248m and
c. 5,000 employees.

Keith was engaged to modernise the Council’s Finance
department of some 120 employees in response to
the Gershon Report.

Key achievements
Delivered enhanced service capability through more
effective use of resources and improved financial
control
Restructured a multi-function department by leading
employee and trade union consultation
Improved the automation of P2P workflow
to reduce maverick spending by leveraging
use of new e-Procurement system
Keith's CV
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Serco
Customer Service Direct
London Borough of Merton
Novar
Equant
HM Land Registry
Pattonair
Duracell International
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