A non-Government department responsible for
registering land ownership and facilitating land
transactions. It has a turnover of £326m and c. 7,000
employees.

Keith was asked to manage the change impact on the
Land Registry’s 24 regional offices resulting from a ERP
system implementation.

Key achievements
Elevated project awareness to corporate level
by securing buy-in from key stakeholders
Improved project communication by implementing
communication plan to channel project progress
to and from stakeholders
Minimised disruption to business by managing
impact on employee roles & responsibilities
by adoption of new business processes